Refunds and Exchanges
Refunds and exchanges for non-clothing items are not authorized except on rare occasions as approved by a store manager.
Deseret Industries will exchange clothing items within seven days of purchase when the original receipt is presented and the original price tags are attached.
- The exchange is for equal in-store value to be used at the time of the exchange for other clothing items.
- The exchange is honored at any Deseret Industries store.
New manufactured wood and sleep products are processed according to Deseret Industries Manufacturing warranty.
Firearms and Other Weapons in Deseret Industries Stores
Deseret Industries policy prohibits firearms, except in the case of authorized law enforcement officers, and respectfully requests that customers (including those with concealed weapons permits) do not bring firearms or other weapons into Deseret Industries stores.