Work at Deseret Industries

The purpose of DI

Deseret Industries is not only a thrift store and donation center but also an employment training facility. Deseret Industries creates an environment where you can learn employable skills that will transfer to other long-term employment opportunities. In addition to your work assignment, you will: 

  • Work with a supervisor who operates as a job coach and will help you set goals to overcome barriers to employment.

  • Meet with a development counselor to develop a plan to reach your career goals.

  • Practice important workplace behaviors such as punctuality, reliability, and working as part of a team. 

  • Identify training opportunities for vocational skills and education.


The DI job training program helps associates like Rachel prepare for future employment opportunities.

What are the job responsibilities of associates?

The work at Deseret Industries is divided into three main areas: donations, processing, and retail. Within each of those areas, multiple teams of associates are assigned to specific tasks. 

Donations: If you work in the donation drive through, you will get to frequently use your muscles. You will direct donors, receive their donations, and move the items to the processing areas. You will also have opportunities to improve skills in customer service, organization, and teamwork.  

Processing: Processing donations occurs in the back of the store and typically requires standing, walking, and lifting throughout the shift. As you sort, size, and price donated items, you improve your ability to organize, work with others, and pay attention to detail. 

Retail: Moving processed donations to the retail floor is crucial to helping customers find high-quality, low-cost goods that meet their needs.  Work on the retail floor includes tasks like running a cash register, merchandising products, interacting with customers, answering questions, and helping them find items.

How are work assignments determined? 

Work assignments are typically made based on the needs of the store and the interests of the associates. However, store managers and supervisors will also consider any specific needs of employees. We want you to join our team, so don’t let job responsibilities keep you from applying!

Operational supervisors who function as job coaches help DI associates in their professional development.


What are the qualifications to work at Deseret Industries? 

To work at Deseret Industries, you must be at least 16 years old and eligible to work in the United States. Prospective employees should have a willingness to learn and contribute.

Previous experience is not required—on the job training will be provided. Those who enjoy working with people, in a fast-paced environment, and on a variety of tasks tend to enjoy working at Deseret Industries.

What is the working environment like? 

Because Deseret Industries is a retail store and donation center, there is a lot of activity in each area of the store. At times, there may be loud noises in the processing area due to forklifts and other equipment in use.

  • The dress code is casual, but long pants and closed-toe shoes are required.
  • Associates are provided with an apron and any protective equipment needed.
  • Due to the nature of the work in the store, many job responsibilities require associates to stand or walk throughout the day.

Every employee is assigned to a team that collaborates to accomplish the work. Teams work on goals together, offering each other support and encouragement.

What skills will I learn working at Deseret Industries? 

Working at DI provides individuals with opportunities to develop marketable skills in many areas, such as: 

  • Retail merchandising 

  • Customer service 

  • Cashiering 

  • Production 

  • Warehousing 

  • Forklift operation 

  • Janitorial 


DI associates have the opportunity to learn marketable skills such as forklift operation.

The Ready for Work program used at DI provides a well-researched framework for job training.


You will also work on important workplace behaviors, including: 

  • Dependability 

  • Productivity 

  • Professionalism 

  • Teamwork 

Depending on your goals and interests, you may have the chance to work in multiple areas of the store. There are also opportunities to develop leadership skills as a team lead.

What hours will I be required to work? 

Associates are part-time employees and typically work 28 hours a week. Most stores are open from 9:00am to 6:00pm on Mondays and 9:00am to 7:00pm Tuesday through Saturday, but shifts depend on specific work assignments and associate needs. Morning shifts begin as early 7:00am and afternoon shifts end by 8:00pm, after the store closes. 

Schedule flexibility may be provided to accommodate the needs of associates and to help them achieve their educational and professional goals.

What benefits exist for those working at Deseret Industries? 

In addition to the benefits of the job training program, associates are encouraged to utilize resources that will help them with their educational and professional goals. For example, associates can: 

  • Access vocational assessments. 

  • Work with a development counselor for career planning. 

  • Get help paying for and enrolling in schooling, including English language courses. 

  • Become certified in specialized skills, such as forklift operation and cashiering. 


The mission of Deseret Industries is to help individuals improve their lives through work, training, and education.

Utilizing these resources prepares associates to obtain better employment across a variety of industries. Many associates have gone on to work in retail, medical, dental, trucking, warehousing, and other fields. 

In addition, associates receive a 20 percent discount on purchases from the store. Because associate positions are part-time, health benefits and paid time off are not provided. 

How much are associates paid? 

Associate pay is at or above minimum wage and depends on the state where the store is located. Wage increases are common and are based on skill improvement and effort.

Are there breaks during shifts? 

Yes, breaks are provided and determined by the length of the scheduled shift. 

How do I apply to work at Deseret Industries? 

To apply, call the store or speak to an employee in person by visiting your nearest DI location.